Our space is licensed for maximum capacity of 87 people total. This number includes all children and adults. As long as your guest count (kids + adults combined) is 87 or fewer, you’re good to go. For everyone’s safety, we cannot exceed this limit.

Please note: party pricing includes up to 15 children. Additional children are welcome for an added fee, so we encourage host to review the party package pricing to understand the cost of additional children beyond the included amount.

Each party includes:

• 15 minutes before your scheduled party time for check-in and setup
  
  

• 15 minutes after your scheduled party time for cleanup and exit

To support our staff and ensure the space is ready for every celebration, we kindly ask all hosts to follow the timing below:

• Party time example: 9:00–11:00am
  
  

• Check-in access: 8:45am

• All guest out by: 11:00am
  
  

• Host check out time: 11:15am
  

This allows us to properly prepare the space for the next event and ensures everyone has a great experience.

Early check-ins or late check-outs are not included with your party package.

If you arrive early or remain past your allotted time, an additional fee of $25 per 5-minute increment will apply.

This policy has always been in place and is now being strictly enforced due to the high volume of early arrivals and late departures.

We truly appreciate your cooperation—it helps us stay on schedule and create smooth, stress-free celebrations for everyone.

• All guests must exit the facility by the end of the scheduled party time. The 15-minute window after the party is reserved for the host to clean up and gather belongings only—it is not an extension of the party.

  To help parties stay on schedule:

  • Our team will provide a 30-minute remaining reminder during your party
    

  • A 15-minute remaining reminder will follow
    

  • We will confirm your exact party start and end times with you during the event
    

  The host is responsible for ensuring all guests are out by the end of the party time. If guests remain beyond the scheduled party end, additional fees of $25 per 5-minute increment may be assessed.

  We appreciate your cooperation—this helps us prepare the space for the next celebration and ensures a great experience for every family.

Party packages do not include plates, cups, cutlery, or serving items, so we encourage hosts to bring everything they’ll need to serve their guests.

At this time, we are not equipped to fully supply serving items for parties. On occasion, we may have a limited number of extra plates available; if provided, a $5 convenience fee will be added to your final balance.

We do provide:

• Water, cups, and napkins for all parties

If you add a coffee airpot package or iced tea package, cups will be provided specifically for those beverages. Additional cups beyond what is included with those packages may be available on a limited basis and, if used, will incur a $5 fee added to your final balance.

We appreciate your understanding as we continue to grow and improve our party offerings.

Yes — we are a glitter-free and confetti-free facility, including confetti balloons.
If glitter or confetti is used, an additional cleaning fee will be assessed.

We do not allow outside alcohol.

Yes! Hosts are welcome to decorate as much or as little as they’d like, as long as decorations can be set up within the 15-minute setup window included with your party booking.

To help protect our space:

• No permanent decorations or materials may be attached to walls, ceilings, or fixtures
  

• Painter’s tape only may be used on walls
  

• No nails, screws, staples, glue, or adhesives of any kind
  

For your convenience, we do have Command hooks pre-installed in designated areas that you’re welcome to use for hanging decorations.

All decorations must be removed by the end of your party time. We appreciate your cooperation in helping us keep the space safe, clean, and ready for the next celebration!

Yes — we’re happy to help with updates to your reservation! To ensure accurate record keeping, all changes, cancellations, and add-on requests must be submitted by email to:

estebany@thewiggleroom.com

Our in-store team is not trained or authorized to make booking changes over the phone or in person and will direct guests to our website and email for assistance.

No worries — once we receive your email, we’ll respond as promptly as possible and do our best to accommodate your request based on availability.

The remaining balance for your party is due at the end of your party slot.

During your event, we’ll track any applicable discounts, last-minute add-ons, open bar charges, or additional fees (such as early check-in or late check-out, if applicable). 

Final payment will be completed during the 15-minute checkout window, allowing you to fully enjoy your scheduled party time with your guests without interruption. A team member will review the final bill with you so everything is clear and accurate.

We accept cash, credit/debit cards and digital payments (such as Apple Pay and Cash App).

No. We’re happy to share a list of trusted vendors we regularly work with for your convenience, but you are not required to use them. You’re welcome to choose the vendors that best fit your celebration.

Yes! Outside vendors are welcome as long as all facility rules are followed.

Please note:

• Vendors may only arrive and set up during your reserved party time
  

• No early check-ins and no drop-offs before your party slot
  

• We cannot store food, decorations, or vendor deliveries before or after your event
  

• Glitter, confetti, and restricted items are not allowed, including confetti balloons
  

The party host is fully responsible for ensuring vendors follow all policies. Any additional cleaning or damages resulting from vendor activity may result in additional fees.

We appreciate your cooperation—these guidelines help us keep parties running smoothly for everyone celebrating before and after you.